Corporate Communications and Corporate Social Responsibility of Coal Mining Companies in Promoting Community Well-being

Dian Ratu Ayu  Uswatun Khasanah; Hafri  Yuliani; Titi Darmi; Ronald Jolly  Pongantung

doi:10.62159/dawuh.v7i2.2033

Dian Ratu Ayu Uswatun Khasanah Universitas Terbuka, Indonesia
Hafri Yuliani Universitas Muhammadiyah Bengkulu
Titi Darmi Universitas Muhammadiyah Bengkulu
Ronald Jolly Pongantung Universitas Terbuka, Indonesia

DOI: https://doi.org/10.62159/dawuh.v7i2.2033

Keywords: Corporate Communication; Corporate Social Responsibility; Coal Mining; Community Welfare; Normative Juridical

Abstract

Corporate Social Responsibility (CSR) represents both a moral and legal obligation of corporations to promote the welfare of communities within their operational sphere. In the coal mining sector in Indonesia, effective CSR implementation is inseparable from the quality of corporate communication the strategic process through which companies convey their social commitments, build trust with stakeholders, and manage their public image before affected communities. This research examines: (1) the normative framework of CSR for coal mining companies under applicable Indonesian legislation, encompassing the most recent regulations including Law No. 3/2020, Law No. 11/2020, Government Regulation No. 96/2021, and Government Regulation No. 25/2024; and (2) the reconstruction of an ideal CSR communication model within a welfare state perspective to improve community well-being. Employing a normative juridical approach with qualitative descriptive-analytical data analysis, this study reveals that despite the relatively comprehensive legal foundation for CSR in Indonesia, significant weaknesses persist in the form of inter-regulatory disharmony, insufficient deterrent sanctions, and unsystematic oversight mechanisms. Furthermore, deficiencies in corporate communication practices — including asymmetric information dissemination, lack of transparent dialogue, and absent participatory communication — exacerbate the gap between normative CSR obligations and their real-world impact. Accordingly, a comprehensive reconstruction of the mining CSR system is needed, encompassing regulatory harmonization, institutional strengthening, corporate paradigm transformation, and meaningful community participation facilitated through effective multi-stakeholder communication.

Keywords: Corporate Communication; Corporate Social Responsibility; Coal Mining; Community Welfare; Normative Juridical.

References

[1] K. E. Rathobei and H. Ran, “The Extractive Industries and Society Exploring broad value creation in mining - Corporate social responsibility and stakeholder management in practice,” vol. 17, no. January, 2024, doi: 10.1016/j.exis.2024.101412.
[2] Y. Zou and Z. Xiao, “How does ESG administrative embedding affect corporate green total factor productivity ? Evidence from China,” Int. Rev. Econ. Financ., vol. 104, no. September, p. 104779, 2025, doi: 10.1016/j.iref.2025.104779.
[3] Y. Zhang and D. Li, “Rookie independent directors and corporate ESG Performance : Evidence from China,” Int. Rev. Econ. Financ., vol. 103, no. April, p. 104432, 2025, doi: 10.1016/j.iref.2025.104432.
[4] I. G. Ayu, G. Adi, and F. Jie, “Heliyon Strengthening the role of corporate social responsibility in the dimensions of sustainable village economic development,” Heliyon, vol. 9, no. 4, p. e15115, 2023, doi: 10.1016/j.heliyon.2023.e15115.
[5] Z. Wang, T. Feng, and Y. Zhang, “Decoding the AI carbon reduction code : Improving corporate carbon performance from the perspective of industry chain spillovers,” J. Environ. Manage., vol. 391, no. July, p. 126596, 2025, doi: 10.1016/j.jenvman.2025.126596.
[6] C. Vintr, “Impact of Corporate Social Responsibility in mining industries Adri a,” vol. 72, 2021, doi: 10.1016/j.resourpol.2021.102117.
[7] J. Cader, R. Koneczna, and M. Smol, “Corporate social responsibility as a significant factor of competitive advantage - a case study of energy companies in Poland,” Energy Reports, vol. 8, pp. 7989–8001, 2022, doi: 10.1016/j.egyr.2022.06.032.
[8] A. Brock and A. Dunlap, “Normalising corporate counterinsurgency : Engineering consent , managing resistance and greening destruction around the Hambach coal mine and beyond,” Polit. Geogr., vol. 62, pp. 33–47, 2018, doi: 10.1016/j.polgeo.2017.09.018.
[9] A. Acanga, B. Matovu, V. Murale, and S. Arlikatti, “Progress in Disaster Science Gender perspectives in disaster response : An evidence-based review,” Prog. Disaster Sci., vol. 26, no. August 2024, p. 100416, 2025, doi: 10.1016/j.pdisas.2025.100416.
[10] Afrizal., Metode Peneltian Kualitatif : Sebuah Upaya Mendukung Penggunaan Penelitian Kualitatif Dalam Berbagai Disiplin Ilmu. PT RajaGrafindo Persada., 2014.
[11] M. N. Adlini, A. H. Dinda, S. Yulinda, O. Chotimah, and S. J. Merliyana, “Metode Penelitian Kualitatif Studi Pustaka,” Edumaspul J. Pendidik., vol. 6, no. 1, pp. 974–980, 2022, doi: 10.33487/edumaspul.v6i1.3394.
[12] Afrizal, Metode Peneltian Kualitatif : Sebuah Upaya Mendukung Penggunaan Penelitian Kualitatif Dalam Berbagai Disiplin Ilmu. Jakarta: PT RajaGrafindo Persada, 2014.
[13] R. Barker, “Journal of Accounting and Public Policy Corporate sustainability reporting ☆,” J. Account. Public Policy, vol. 49, no. January, p. 107280, 2025, doi: 10.1016/j.jaccpubpol.2024.107280.
[14] P. Banerjee, S. Bose, S. Dhole, and C. Truong, “Greening up their act : Corporate carbon emissions reduction in response to political risk ☆,” Energy Econ., vol. 150, no. August, p. 108847, 2025, doi: 10.1016/j.eneco.2025.108847.